Support

Follow these instructions to purchase your Devicemend printer:

1. Visit our website and browse our selection of printers.
2. Click on the printer model you wish to purchase to view its details.
3. Add the printer to your cart and proceed to checkout by clicking the “Buy Now” button.
4. Confirm your cart items and enter your shipping and payment information, then click “Complete Purchase.”
5. After your transaction is processed, you will receive a confirmation email with your order details.

Once your order is confirmed, you’ll be ready to enjoy high-quality printing with your new Devicemend printer!

Follow these steps to restore the drivers for your Devicemend printer:

1. Open the Devicemend Printer software on your PC.
2. Navigate to the “Restore” tab.
3. Select the backup of the driver that was automatically created when the drivers were last updated.
4. Click on the “Load Backup” button.
5. Check the boxes next to the drivers you wish to restore.
6. Click the “Restore” button.

Your previous drivers for the respective peripherals will now be reinstated on your computer.

Follow these steps to exclude incompatible device drivers for your Devicemend printer:

1. Click on the “Scan Now” button to check the status of your drivers.
2. Locate the incompatible driver in the scan results and click on the “Ignore” option below it.
3. Once excluded, the incompatible device driver will no longer appear in future scans and cannot be updated again.

This ensures a smoother operation by preventing updates to drivers that may not be compatible with your system.

Follow these steps to prevent the Devicemend Printer software from launching and running a scan when your computer starts:

1. Open the Devicemend Printer software on your PC.
2. Navigate to the “Settings” tab.
3. Click on the “General” tab.
4. Uncheck the box next to “Launch at Windows startup and start a scan.”
5. Click the “Apply” button to save the changes.

This will disable the automatic launch of the software at startup, allowing you to open it manually when needed.

Yes, you can purchase the Devicemend Printer software without automatic subscription renewal. However, opting for automatic renewal ensures that you never miss important updates and maintain optimal printer performance.

To buy a license for one year only, simply leave the automatic renewal box unchecked on the purchase page.